Your Data, Protected

NumerologyGenie Store (numerologygenie.store) is an e-commerce store operated by NumerologyGenie, selling authentic crystals, gemstones, bracelets, and malas. This Privacy Policy explains what personal data we collect, why, and how we use it when you shop with us.

We collect only the minimum data needed to process and deliver your order:

• Name & Email — for your account, order confirmations, and support communication.
• Phone number — for delivery coordination and order status updates.
• Delivery address — required to ship your order.
• Order history — stored in your account for you to track past purchases.
• Payment data — processed entirely by CashFree Payments. We do not receive or store your card number, UPI ID beyond the transaction, or banking credentials.
• Browsing data — anonymised analytics via Google Analytics to understand how visitors use our site. No personally identifiable information is shared.

• To process, fulfil, and deliver your orders.
• To send order confirmations, tracking updates, and delivery notifications.
• To provide customer support via email or WhatsApp.
• To send occasional promotional emails (only with your consent — you can opt out at any time).
• To improve our website using aggregated, anonymous analytics.
• To comply with legal obligations under Indian law.

• CashFree Payments — processes all payments securely. Governed by their own privacy policy and PCI-DSS compliant.
• Delhivery / Shiprocket — receive your name, phone, and address for delivery purposes only.
• Google Analytics — anonymised website usage statistics. No personally identifiable data shared.
• Fast2SMS / MSG91 — used to send order SMS notifications to your mobile number.

We do not use advertising networks, Facebook Pixel, or tracking cookies beyond basic session management.

Your data is stored on secured servers with SSL/TLS encryption. Passwords are hashed and never stored in plain text. Access to customer data is restricted to authorised personnel only.

• Access — Request a copy of all personal data we hold about you.
• Correction — Ask us to correct inaccurate information.
• Deletion — Request deletion of your account and data (subject to legal retention requirements).
• Opt-out — Unsubscribe from marketing emails at any time using the unsubscribe link in any email.

We will respond to all data requests within 30 days.

We use essential cookies for cart functionality and session management (WooCommerce requires these to work). We also use anonymous analytics cookies via Google Analytics. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, but this may affect the shopping experience.